ARNIE update 17/04/2025
Crashzone update for ARNIE, a new note will now be created when you send quotes/invoices to ARNIE using the ARNIE button.
The note will shows 1 of 3 status
1. Success: quote/invoice has been successfully sent and accepted into the ARNIE system
2. Error: The quote/invoice has been received but has error ( exand the note to read full error
3. Failure: quote/invoice sent but no reply back from ARNIE. This indicates a failure in the email system such as the email has been blocked or gone to spam.
This change will allow repairers to better track ARNIE job and identify errors.
Please note, ARNIE is email driven the messages will not be instant, a failure message will take up to 3 hours to generate to allow sufficient time for the mail system try delivery.
If you have any questions or experiencing issues with ARNIE please contact support@crahszone.com.au