To make the most of Crashzone you need a Crashzone email address this allows you to add images to the estimates and email estimates from Crashzone. When you first create your new Crashzone system you can chose your preferred Crashzone email address from the settings page. To activate the email address please email support@crashzone.com.au to request setup. Once activated Crashzone will email confirmation of the setup . And just in case you are wondering yes it’s FREE.